The cancellation period depends on the package you have booked.

For monthly rates, this is 7 days to the end of the month, while for annual rates it is 3 months to the end of the respective 12-month term.

IMPORTANT:

Enterprise plans may have separate agreements.

Example:

  1. Monthly plan: Cancellation by the 24th of the month if the month has 31 days.

  2. Annual tariff: Cancellation by 30.9. if the term of the contract runs until 31.12.

How do I terminate the existing contract?

An effective termination must be made by the initial customer or a demonstrably authorized person in writing by email to service@shyftplan.com.

It would also be desirable to state the reason for termination.

We will confirm receipt shortly and contact you a few days later with details on the end of the contract.

ATTENTION:

The mere deletion of the account does not constitute an effective termination and therefore does not replace the above process.

Did this answer your question?